Recall Z-1943-2024— Securitas Healthcare LLC

Class II · Ongoing

Class II FDA medical device recall by Securitas Healthcare LLC, initiated 2024-04-11. FDA's recall record names no specific 510(k) clearance for this event. Product: Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nurse Call System.. Reason: The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts..

Recalling firm
Securitas Healthcare LLC
Classification
Class II
Status
Ongoing
Initiated
2024-04-11
Firm location
Lincoln, NE, United States

Product description

Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nurse Call System.

Reason for recall

The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts.

Data sourced from openFDA. This site is unofficial and independent of the FDA.